Booking Appointments: To book an appointment, please call 806.354.8600 or request an appointment online.
Payment Information: We accept all major credit cards and debit cards including Discover, American Express, Care Credit, cash, checks, and Awaken Gift Cards.
Tipping: Industry standard for tipping is 10%-20%, but the amount you leave is completely at your discretion and optional.
Punctuality: We respectfully request that you arrive 15 minutes prior to your scheduled appointment time. This allows you time to prepare for your service and fill out paperwork if necessary. Please call if you are running behind schedule.
Late Arrival for Appointment: When you book an appointment with us at Awaken, your appointment is scheduled with a therapist, whose time is allocated exclusively to you throughout your treatment. If you are late for a scheduled appointment, we offer you two options:
- You may shorten your treatment, or
- You may prefer to reschedule your appointment at a more convenient time.
Cancellation Policy: A credit card is required when booking appointments. It is company policy for all guests to give a 24 hour notification of cancellation. No-show, no-call appointments will be charged 100% of total price on spa treatments. All no-show consultations and medical services will be charged $50.
Minimum Age: Guests under the age of 18 must be accompanied by a parent or guardian, or a pre-authorized signature must be sent.
Children: To ensure a relaxing atmosphere for all clients, please refrain from bringing your children to any appointment.
Refund Policy: Skincare and cosmetic products are nonrefundable. Spa packages are exchangeable, but not refundable.
Gift Cards: Gift cards for any treatment, package, or spa products may be purchased at the front desk or online via awakenspa.com All gift cards are nonrefundable and do not have an expiration date.
Cell Phones: For the comfort and pleasure of all guests, we respectfully request that cell phones be turned off when you enter Awaken Medical Spa lounge.
Complimentary Beverages: Awaken offers complimentary alcoholic and non alcoholic beverages. There is a two alcoholic beverage maximum to ensure your safety.
Therapists: Awaken Medical Spa is an equal opportunity employer. All of our therapists are Texas State licensed and trained by Awaken Medical Spa. Dr. Clyde Meeks is the Medical Director of Awaken Medical Spa.